Mike
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Activity overview
Latest activity by Mike-
Mike created an article,
Can't hear the other radio, or they can't hear me
Both radios show signal but a call goes one way, is silent, or sounds broken up. Check these in order.Are you in the same group?Group calls only reach radios in the same group. Check the group name...
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Mike created an article,
Radio won't charge or stay on
Go and Trek (USB-C handhelds)The radio will not chargeTry the supplied USB-C cable and power adapter in a wall socket. Some low-power USB ports and cheap cables cannot deliver enough current.Check ...
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Mike created an article,
Radio shows no service or keeps searching
If the screen shows No service, Searching, an empty signal bar or you cannot hear any calls, work through these steps in order. Most cases are fixed by the first three.1. Give it time and a clear v...
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Mike created an article,
Which accessories fit the Go, Trek and Commander?
SPSLink accessories are not all interchangeable. The Go and the Trek use different accessory connectors, so a headset or speaker microphone made for one will not plug into the other. The Commander ...
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Mike created an article,
Using the SOS key on the SPSLink Trek
The SPSLink Trek has a dedicated SOS key: the red Vol+/SOS key on the left side of the radio. Held for three seconds, it sends an alert with the radio's GPS position to the dispatcher on your SPSLi...
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Mike created an article,
Joining a Wi-Fi network, including Starlink Mini
The SPSLink Go and Trek can carry calls over Wi-Fi as well as 4G LTE. That matters where cell signal is weak or absent: a remote camp with a Starlink Mini, a warehouse with poor coverage, a vessel ...
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Mike created an article,
Making group and private calls
SPSLink radios make two kinds of push to talk call: a group call, heard by every radio in the selected group, and a private call to one member. Calls travel over 4G LTE (and Wi-Fi on the Go and Tre...
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Mike created an article,
What are the optional services?
Your SPSLink plan covers push to talk calling. The services below are optional, billed annually per radio, and can be added when you order or at any time afterwards by emailing us. They are account...
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Mike created an article,
Which SPSLink plan do I need?
Every SPSLink radio needs one annual SPSLink plan. You choose it when you order, the SIM ships installed with that plan on it, and the year starts the first time the radio registers on the network....
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Mike created an article,
Does my SIM need activating?
No. Every SPSLink radio ships with its SPSLink SIM already installed and the plan you ordered already attached to it. Service starts automatically the first time the radio registers on the network,...